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Shipping Policy

Delivery Service

MERITLIFE offers free shipping to all 48 states in the United States. If there are any questions about the shipping address please email or call +86 13646856674 to MERITLIFE Customer Service.

MERITLIFE does not currently offer delivery to Hawaii, Alaska military areas, POBOX, etc.

Orders are usually processed and confirmed for shipment within 24-48 hours of receipt by MERITLIFE staff.

We ship most orders via FedEx Ground from our warehouse in California. Delivery may take 3 to 5 business days.

Please note that oversized items are shipped via freight service

Please note that oversized items may take up to 10-15 business days to be shipped via freight service.

After placing your order, please double check your shipping address to ensure that the information is entered correctly. This is to avoid shipping delays due to address problems.

MERITLIFE is not responsible for any orders lost due to incorrect shipping or contact information provided by the customer. If you need to change your shipping address, please notify MERITLIFE immediately by sending an email to

MERITLIFE will do its best to redirect the package, but will not be responsible for any unexpected delivery problems (including lost packages) that occur during this process. We will not be responsible for any unexpected delivery problems (including lost packages) during this process.

Your FedEx tracking number will be sent to you via email usually 2 to 3 business days after your order is shipped. Using this tracking number on, you will be able to determine the delivery time of your item.


FedEx does not guarantee delivery at a specific time or alert you prior to delivery. Fedex agents will not install or remove mattresses, frames, or any other products.

If no one is available to receive the package, Fedex will leave the package outside your home or at the garage door.

If your delivery address is in an area prone to theft, or if you feel there is any risk of leaving your package outside for a period of time, please be sure to contact us.

MERITLIFE is not responsible for any damage or loss of product due to orders left outside your [door].

Delays in shipping due to stock shortages or other unforeseen events are rare, but we will notify you promptly if we anticipate any such delays.

MERITLIFE is not responsible for shipping delays and does not guarantee specific shipping times, schedules or delivery dates.

If your product is lost or damaged during delivery, please notify MERITLIFE immediately by emailing within 5 days of receipt.

MERITLIFE is not responsible for any product damage or loss after 5 days of delivery. Please be sure to check the condition of your delivery and products immediately upon receipt.

If you need faster shipping, please email Customer Service at MERITLIFE or call MERITLIFE for an express shipping for a quote.

Order Cancellation

Please notify us by emailing your cancellation request to

If you cancel your order for shipped items, you will be charged a restocking fee and an additional handling fee if applicable.

Your returned items must be returned in their original packaging in order for your refund to be processed. It may take up to two weeks for the refund to appear on your credit card statement.